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Before you arrive, use the resources below to prepare for your appointment.

New patient, or haven’t seen us in a while? Use the resources below to arrive to your appointment prepared, and spend less time in the waiting room.

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Before Your Appointment


  • If you are a new patient, please arrive 10-15 minutes before your appointment
  • Please bring your:
    • Medicare Card and/or any Health Care Card, Pension Card or Health Insurance Card.
    • Details of your current and previous medical conditions
    • Details of any medications you are currently taking
    • Referral letters
  • You are welcome to bring a friend or relative
  • Children under 12 must be accompanied by a parent or guardian
  • It is preferable that mature minors (ages 13 – 16) be accompanied by a parent or guardian, but is not required.

Upcoming changes to Fees

Please Note:
From Monday 13th November 2023, we will increasing our private fees.

Please see detailed Fee structure below for more information.

We will be BULK-BILLING standard consultations for anyone with a valid concession card holder or under the age of 16.
Please see below for more Bulk-Billing information

Billing is at the discretion of the GP.
Some exceptions may apply.

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Fees

PRIVATE FEES – FOR ADULTS AND NON-Medicare Card Holders as of 1st November 2021

Consultation Type (Face 2 Face and Telephone Consultation) Private Fee Medicare Rebate Out of Pocket
Standard Consultation $90.00 $41.40 $48.60
Long Consultation $130.00 $80.10 $49.90
Extended Consultation $175.00 $118.00 $57.00
DISCOUNTED FEES - For Health Care Card Holders, Pensioners and children under 16 years of age (whose NOT MyMedicare registered with our clinic)
Consultation Type (Face 2 Face Consultation) Private Fee Medicare Rebate Out of Pocket
Standard Consultation $70.00 $41.40 $28.60
Long Consultation $110.00 $80.10 $29.90
Extended Consultation $155.00 $118.00 $37.00

BULK-BILLING Policy
Bulk-Billing is available for standard consultations ONLY (This includes the above Standard, Long and Extended consultation).

To be eligible for Bulk-billed standard “normal” consultations
You MUST be registered for MyMedicare with our clinic

AND

ONE of the following criteria:

  • Hold a valid concession card – Pension Card, Health Care Card, Commonwealth Seniors Card or DVA card.
  • Under the age of 16

    If you need more information, please contact us and speak to one of our friendly receptionist.

    New patient? Save time by filling out the New Patient Form before arriving, available for download below.

  • Our clinic’s policies


    Privacy Policy (Link below)
    Privacy Policy

    Secure Information Policy (Link below)
    Secure Information Policy

    Electronic Communications Policy (Link below)
    Electronic Communications Policy

     

    After hours options

    13SICK
    Ph: 13 74 25
    24 hours, 7 days a week – bulked bill service.
    Available 6:00pm-8:00am weeknights and all day weekends.

    Nurse On Call
    Ph: 1300 60 60 24
    Phone service for medical advice by a Registered Nurse

    Patient Forms


    Patient Registration Form
    New patients who have not been seen at this practice before can print this form, once completed it should be brought along to you initial appointment
    Patient Registration Form

    Records Transfer Request Form
    The records transfer request form is for those patients wanting to have their past medical records sent through to our surgery. This can be helpful for you doctor to look over past medical history and medications to help with any current conditions. Once completed it can be given to our receptionists who will fax it through to your previous doctor.
    Transfer of Medical History Request

    Strathmore Family Medical Centre Billing and Cancellation Policy

    Strathmore Family Medical Centre still strives to maintain its commitment to providing high quality medical care to the local community. Any individuals who may suffer financial hardship and are unable to pay our standard rate are encouraged to still book an appointment, and discuss the financial implications with your GP at the time of consult.

    Please inform us at least 24 hours prior to your appointment if you need to cancel or reschedule your appointment, to avoid a $40 cancellation fee. This allows us to offer the appointment slot to other patients also in need.

    Practice Details

    Monday: 9am – 5.30pm
    Tuesday: 9am – 5.30pm
    Wednesday: 8am – 5.30pm
    Thursday: 8am – 5.30pm
    Friday: 9am – 5.30pm
    Saturday/Sunday: Closed

    For all After-Hours service call 13SICK (13 74 25)

    P: (03) 9088 0288
    F: (03) 9088 0297
    E: admin@essendonmedical.com.au
    A: 25 Woodland St, Essendon, VIC, 3040

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