Before you arrive, use the resources below to prepare for your appointment.
New patient, or haven’t seen us in a while? Use the resources below to arrive to your appointment prepared, and spend less time in the waiting room.
Before Your Appointment
- If you are a new patient, please arrive 10-15 minutes before your appointment
- Please bring your:
- Medicare Card and/or any Health Care Card, Pension Card or Health Insurance Card.
- Details of your current and previous medical conditions
- Details of any medications you are currently taking
- Referral letters
- You are welcome to bring a friend or relative
- Children under 12 must be accompanied by a parent or guardian
- It is preferable that mature minors (ages 13 – 16) be accompanied by a parent or guardian, but is not required.
Billing Information
Bulk billing is provided at the discretion of your doctor.
Please note that fees apply for the following services:
- Mental Health Care Plans
- Medical or Centrelink Reports
- Employment Health Checks
- VicRoads / Taxi / Uber Driver
- Licence Medical Reports
- Minor Medical Procedures
- Iron Infusions
Please speak with our reception staff if you have any questions about fees.
| Fee | Out of Pocket | |
|---|---|---|
| Consultation Standard | $95.00 | $65.10 |
| Consultation Long | $150.00 | $80.10 |
| Consultation Extended | $185.00 | $59.90 |
MIXED-BILLING Policy
Please note, we are not a Mixed-Billing clinic. Mixed billing may be offered at the discretion of the doctor in individual circumstances.
If you need more information, please contact us and speak to one of our friendly receptionist.
Our clinic’s policies
Privacy Policy (Link below)
Privacy Policy
Secure Information Policy (Link below)
Secure Information Policy
Electronic Communications Policy (Link below)
Electronic Communications Policy
After hours options
Nurse On Call
Ph: 1300 60 60 24
Phone service for medical advice by a Registered Nurse
Patient Forms
New patient? Save time by filling out the New Patient Form before arriving, available for download below.
Patient Registration Form
New patients who have not been seen at this practice before can print this form, once completed it should be brought along to you initial appointment
Patient Registration Form
Records Transfer Request Form
The records transfer request form is for those patients wanting to have their past medical records sent through to our surgery. This can be helpful for you doctor to look over past medical history and medications to help with any current conditions. Once completed it can be given to our receptionists who will fax it through to your previous doctor.
Transfer of Medical History Request
Strathmore Family Medical Centre Billing and Cancellation Policy
Strathmore Family Medical Centre still strives to maintain its commitment to providing high quality medical care to the local community. Any individuals who may suffer financial hardship and are unable to pay our standard rate are encouraged to still book an appointment, and discuss the financial implications with your GP at the time of consult.
Please inform us at least 24 hours prior to your appointment if you need to cancel or reschedule your appointment, to avoid a $40 cancellation fee. This allows us to offer the appointment slot to other patients also in need.